customer service, hosting
We all dread moving a web site from one host to another. Even those of us who do this for a living find the task stressful. If you’ve discovered that it’s time to break up with your hosting company, the number of things you need to do to get from one...
CMS, customer service, design, functionality, hosting, maintenance, mobile, open-source, security, upgrade
As a firm which focuses on very small businesses and cash-strapped nonprofits, our biggest competition is not some fancy soup-to-nuts internet consulting firm, but our clients themselves. Often the choice they make is between hiring us and doing it on their own. It...
CMS, content, customer service, design, functionality, hosting, mobile, open-source, responsive, security, SEO, stock photography
The brilliant Jen Kramer wrote in one of her early books on developing web sites, a chapter entitled, “I Want a Web Site and I Want It Blue; How Much Will That Cost?” Everyone who has ever charged someone to build a web site understands immediately why...
content, customer service, design, functionality, hosting, links
In every single web site project I’ve ever done for a client, something has gone at least a little bit wrong. Sometimes I am the culprit, and sometimes my client is the culprit, and sometimes neither of us is at fault, but a hosting company or a vendor has...
CMS, customer service, design, functionality, hosting, maintenance, open-source, responsive, security, upgrade
Hooray! Your new web site launches on Friday! After months of work and several checks written to your developer, designer, and copywriter, it’s finally going to be visible to the whole world! You’re probably going to email all your clients and prospects,...
